Terms of Service

Samples must be provided in accordance with our collection guidelines. Proper labeling and handling instructions must be followed to ensure accurate test results.

Turnaround time may vary based on service type, lab workload, and sample volume. Standard TAT is 3-7 working days. We will notify you of any delays.

Reports are provided for compliance and internal quality monitoring purposes. All reports follow BIS and FSSAI guidelines and are delivered digitally as certified PDFs.

Online payments are processed securely by Razorpay. By making a payment, you agree to our Refund & Cancellation Policy and Service & Delivery Policy.