Frequently Asked Questions

Turnaround depends on the selected test panel, sample condition, and laboratory schedule. The team will confirm an estimate after reviewing your requirement and receiving the sample; booking progress is available in the customer dashboard.

Sample collection may be available depending on the location, test, and schedule. Contact the team to confirm collection or arrange a direct sample drop-off.

Acceptance depends on the authority, application, required parameters, and required laboratory recognition or scope. Confirm the current requirement with the receiving authority before booking. Our team can share the laboratory's current details and help you select a suitable test panel for review.

Available services cover packaged drinking water, natural mineral water, raw and borewell water, and process water. The exact parameters depend on the water's intended use and the applicable standard.

Review the service catalogue, choose the relevant service, and submit the requested sample and business details. Signed-in customers can save a draft and return before confirming the booking.

Requirements vary by application and can change. Before booking, ask the receiving authority which parameters, method, laboratory recognition, and report format it requires. We can then help compare that requirement with the available service scope.

Pricing depends on the selected parameters, sample count, collection needs, and reporting scope. Review the service page for available pricing or contact the team for a written quote.

Contact the team with the frequency, test panel, number of samples, and collection location. We will confirm whether a recurring schedule can be arranged.

When a report is ready, sign in to the customer dashboard, open the relevant booking, and use the available report download link.

The laboratory is based in Kondotty, Kerala. Collection and logistics availability varies by location, so contact the team with your postcode and preferred date for confirmation.