Privacy & Cookie Policy

Biofix Technology LLP operates NIZAM QC and is responsible for information collected through nizamqc.com. You can use our contact form, call the phone number listed there, or write to the postal address in the site footer.

• Enquiries and contact: name, phone, email, company, requested products or services, and your message so we can respond.
• Accounts and bookings: identity, company, plant, licence, sample, collection, billing, and report details needed to provide the requested service.
• Payments: transaction references, amount, status, and reconciliation metadata. Full card or bank credentials are handled by the payment provider, not stored by us.
• Security and operations: IP address, request time, browser/user-agent, authentication activity, and error logs used to secure and operate the service.

We use this information to take steps at your request, perform our service agreement, meet legal and regulatory obligations, protect the service, and—with your choice—measure website usage. We do not sell personal information.

We share only the information needed with providers that help us host and secure the site, deliver email, process payments through Razorpay, and—after analytics consent—operate Google Tag Manager and Google Analytics. We may also disclose information to laboratories, collection partners, professional advisers, or public authorities when needed to deliver a requested service or comply with law. Some providers may process information outside India under their own safeguards and terms.

Payments are processed by Razorpay. We do not store full card or bank details on our servers. We only store transaction identifiers and billing metadata needed for reconciliation, support, and compliance.

We keep enquiry data only while it remains useful for follow-up and customer service. Account, booking, invoice, sample, and report records are kept for the service relationship and for any longer period required by laboratory, tax, accounting, consumer-protection, dispute, or other applicable obligations. Security logs are kept only as long as reasonably needed to investigate incidents and maintain the service. We delete or anonymise information when those purposes and obligations end.

We use HTTPS in transit, access controls, authenticated staff areas, backups, and operational monitoring. No method of storage or transmission is completely risk-free; if you believe information has been exposed, contact us promptly.

Subject to applicable law, you may ask to access, correct, delete, or restrict use of your information, withdraw analytics consent, or raise a concern. Some records cannot be deleted immediately when a legal, regulatory, payment, safety, or dispute obligation requires retention. Submit your request through our contact form; we will verify the request and respond within the period required by applicable law.